Terms & Conditions


Welcome to the FirePony Creative Society (the trade name of Playa de Fuego, Inc., a Maryland 501(c)3 nonprofit corporation) Ticketing Website (the "Website"). This document outlines the Terms and Conditions (the "Terms") which govern your use of our Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

Proper Use of the Website

The Website is provided for your personal and non-commercial use to obtain event information and purchase tickets. You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Website.

To understand what information we collect and how to opt-out of the Website after you have registered, please refer to our Privacy Policy.

Accountability for Online Actions, Behavior, and Conduct

You are responsible for any actions you take, behavior you exhibit, or content you post on the Website. Any conduct by you that in our discretion restricts or inhibits any other user from using or enjoying the Website will not be permitted. You agree not to use the Website to:

  • Send or post unauthorized commercial communications (such as spam).
  • Collect users' content or information, or otherwise access the Website, using automated means without our prior permission.
  • Engage in unlawful multi-level marketing, such as a pyramid scheme, on the Website.
  • Upload viruses or other malicious code.
  • Solicit personal information from anyone under 18 or solicit passwords or personally identifying information for commercial or unlawful purposes.
  • Register for an account on the Website if you are under the age of 18.

Disclaimer of Liability

FirePony Creative Society will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs, and platform to access our Website. You should use your own virus protection software.

Choice of Law and Forum

The Terms of Service and the relationship between you, the Website, and the FirePony Creative Society shall be governed by the laws of the State of Maryland without regard to its conflict of law provisions. You, the Website, and the FirePony Creative Society agree to submit to the personal and exclusive jurisdiction of the courts located within Saint George's County, Maryland.


If any of these Terms are determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state, country, or other jurisdiction in which these Terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid, or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect, and continue to be binding and enforceable.


You agree that The FirePony Creative Society may terminate your account and access to the Service by any associated name or email address without any prior notice to you. Cause for such termination includes, but is not limited to, breaches or violations of this Agreement, the FirePony Creative Society Code of Conduct, or other incorporated agreements or guidelines; requests by law enforcement or other government agencies; a request by you, the account holder; discontinuance of or material modification to the Website or any part thereof; unexpected technical or security issues; or extended periods of inactivity. Termination of your account includes removal of access to all offerings within the Website; deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and any records, logs, or transaction histories; and barring further use of the Website. You agree that all terminations for cause shall be made at the FirePony Creative Society’s sole discretion and that the FirePony Creative Society shall not be liable to you or any third-party for any termination of your account or access to the Website.

Refund and Cancellation Policy

All sales are final. No refunds or exchanges will be issued for any reason. Fees are non-refundable.

Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes we may make to our Terms in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Terms.

Contact Us

If you have any questions about these Terms, please contact us at tech@firepony.org.